0xe00086cc Backup Exec

The error code "0xe00086cc" in Backup Exec points towards authentication or access issues during a backup job. By methodically checking the potential causes and performing thorough troubleshooting, you should be able to resolve the issue. If problems persist, referring to detailed documentation or contacting Symantec support (or reaching out to a qualified IT professional) may provide more targeted assistance.

The error code 0xe00086cc in Veritas Backup Exec typically indicates an Access Denied"

, often occurring during remote agent installations or when attempting to back up a SQL Instance. Primary Causes & Solutions Incorrect Credentials

: This is the most common cause. The account used for the job or installation must have full administrative rights on the target machine. : Verify and re-enter the System Logon Account credentials in the Backup Exec console via Network > Logon Account Service Account Mismatch

: The Backup Exec Service Account (BESA) may not match the System Logon Account, or it could be locked in Active Directory. : Check for locked accounts in Active Directory Users and Computers . In the Backup Exec console, use the Service Credentials tool to ensure the service account is up-to-date. Missing Trust Relationship

: For modern versions of Backup Exec, a trust must be established between the media server and the remote computer. : Right-click the remote server in the Backup and Restore tab and select Establish Trust WMI or Permission Blocks

: Windows Management Instrumentation (WMI) may be blocked by a firewall or disabled on the target server. File and Printer Sharing Remote Registry services are enabled and not blocked by a firewall. Environment Specifics (Workgroups)

: If the machine is in a Workgroup rather than a Domain, "Simple File Sharing" might interfere. Simple File Sharing in Folder Options on the remote machine. Veritas Technologies If you are seeing this while backing up a SQL Instance

, ensure that the SQL server recognizes the account and that the Backup Exec agent is properly installed and trusted on that specific node. Are you receiving this error during a backup job installing the remote agent 0xe00086cc backup exec

0xe00086cc in Backup Exec typically indicates an "Access Denied"

failure during a backup job or remote agent installation. This usually happens when the Backup Exec services or the specific job lack the necessary permissions to access the target system or data. Veritas Technologies Top Troubleshooting Article & Solutions

The most comprehensive technical guide for this error is the

Veritas Support article on troubleshooting Access Denied errors

Depending on your specific scenario, follow these steps to resolve it: 1. Synchronize Logon Accounts The most common cause is a mismatch between the System Logon Account (SLA) and the account running the Backup Exec services. Veritas Technologies Open the Backup Exec console and navigate to Network > Logon Accounts

Ensure the credentials stored in the System Logon Account match those assigned to the Backup Exec services. To update service credentials, go to Tools > Backup Exec Services > Service Credentials , enter the updated info, and restart services. Veritas Technologies 2. Check for Account Lockouts

If you are using a dedicated Backup Exec Service Account (BESA), ensure it isn't locked out in Active Directory. Veritas Technologies Active Directory Users and Computers Locate the account, right-click Properties > Account tab , and uncheck "Account is locked out". Veritas Technologies 3. Verify Local Security Policies

The account must have specific rights on the target server to perform backups: Veritas Technologies Backup files and directories Restore files and directories Logon as a service Logon as a batch job (required for newer Windows Server versions). Veritas Technologies 4. Application-Specific Issues (Exchange/SQL) The error code "0xe00086cc" in Backup Exec points

If you see this error during an Exchange backup, try disabling the "Enable restore of individual messages" option to see if the job completes.

Ensure the service account has appropriate "Sysadmin" or "Backup Operator" roles within the SQL instance. Experts Exchange Quick Summary Table Likely Cause Credential Mismatch

Re-enter credentials for the System Logon Account and restart services. Locked Account Unlock the BESA account in Active Directory. Permission Denied Ensure the account is a member of the Local Administrators group on the target server. VSS Service Error vssadmin list writers in CMD to check for failed application writers. To help narrow this down, are you seeing this during a backup job or while trying to install a remote agent Solved: Backup exec access is denied - Experts Exchange

Sometimes, VSS operations time out due to high I/O load.

The "helpful feature" implied by this error is the Synchronization process between the Backup Exec server and the Virtual Machine Manager (VMware vCenter or Hyper-V host).

Collect logs from:

Contact Veritas support with the logs and error code.

If you provide the exact error text/hex code, Backup Exec version, and tape library/drive model, I can give targeted next steps.

The hexadecimal code 0xe00086cc corresponds to a specific error message in Veritas Backup Exec: "The Virtual Machine is not synchronized with the Virtual Machine Manager."

While an error message might not seem like a "feature" at first glance, the resolution for this error introduces a helpful feature designed to maintain data integrity during backups. Sometimes, VSS operations time out due to high I/O load

Here is a breakdown of the error and the "helpful feature" involved in resolving it.