Apply Offline Activation Response File — From Faronics 2021

Overview

In secure enterprise environments, workstations often operate in a "locked-down" state with no direct internet access. For administrators managing Faronics solutions—such as Deep Freeze Enterprise or Anti-Executable—this presents a challenge when activating licenses. While online activation is seamless for connected machines, air-gapped systems require a manual "handshake" method using Request and Response files.

This guide details the process of generating a request and applying the subsequent offline activation response file for Faronics 2021 products.

If a motherboard or hard drive fails, the hardware ID changes. The old response file will no longer work. You must:

Offline activation is a four-step handshake between your isolated computer and a machine with internet access:

In environments with high security requirements—such as schools, government agencies, and financial institutions—internet access is often restricted or completely blocked. For IT administrators managing Faronics products like Deep Freeze, Anti-Executable, or Insight, this poses a unique challenge: how do you activate your software without an online connection?

Faronics addressed this by introducing the Offline Activation System, which relies on two key components: apply offline activation response file from faronics 2021

This article provides a comprehensive, step-by-step guide on how to correctly apply an offline activation response file from Faronics 2021 to fully activate your product.

If you want, I can:

To apply an offline activation response file in Faronics Deep Freeze (2021 versions like 8.6x), you must use the Deep Freeze Enterprise Console to process the file received from Faronics Support. This process finalizes the licensing for workstations that do not have direct internet access. Prerequisites

You must have already generated an Offline Activation Request File (.bin or .xml) and emailed it to activation@faronics.com.

You must have received the Activation Response File back from Faronics. Step-by-Step Activation

Open the Licensing ToolLaunch your Deep Freeze Enterprise Console. Navigate to the Tools menu and select Licensing. Offline activation is a four-step handshake between your

Enter the License KeyIf not already present, click Edit, enter your valid 25-digit License Key, and click Update License.

Access Offline OptionsClick Activate Now. In the activation wizard, select the Activate Offline option and click Next.

Apply the Response FileOn the "Activate Offline" screen, look for the section to upload the response:

Click Browse to locate the Activation Response File you received via email. Select the file and click Open. Click the Apply Offline Activation Request File button.

Propagate to WorkstationsOnce applied, the Enterprise Console automatically updates the license status for all managed workstations.

Online Workstations: Will update immediately upon their next communication heartbeat. The file contains:

Offline Workstations: Will receive the updated license status as soon as they reconnect to the network and communicate with the Console. Troubleshooting Tips

Thawed State: Ensure workstations are in a Thawed state if you are making manual configuration changes directly on the machine, though console-based license updates typically do not require this.

Customization Code: Ensure your Console's Customization Code matches the one used during the initial workstation installation to maintain a secure connection for license deployment.

On the offline console machine:

⚠️ Security note: This file does not contain plaintext credentials but is uniquely bound to the generating machine.