Autodata 345 The Hardware Information Does Not Match With Your Dongle Best Page

Sometimes the error is not a mismatch but a driver failure misreporting as a mismatch.

Fix:

| Solution | Steps | |----------|-------| | Re-activate license | Contact AutoData support or distributor to remotely reset dongle hardware binding. | | Update dongle drivers | Download Sentinel HASP/LDK Run-time installer from SafeNet (Thales). | | Use original computer | If hardware changed, reinstall software on original machine if still available. | | Replace dongle | If damaged, order a new dongle (license transfer required). | | Disable conflicting software | Temporarily disable USB virtualization or security software blocking dongle access. | Sometimes the error is not a mismatch but

Plug the dongle into another PC with Autodata installed to see if the error follows the dongle (indicates dongle issue) or stays on the original PC (indicates PC/config issue). | Solution | Steps | |----------|-------| | Re-activate