Less common, but a faulty USB port or Windows power management suspending the USB root hub can cause the dongle to be detected incorrectly. The software reads partial hardware information, sees a mismatch, and throws the error.
If the above steps fail, the dongle emulation files themselves may be corrupted. Autodata 3.45 is often distributed as an ISO file.
If the mismatch is due to corrupted software files rather than a hardware change:
If the error appears immediately upon reinstallation, your dongle was likely paired to a different motherboard in the past and cannot be re-paired without the original license transfer tool (which is no longer supported).
Do not jump into complex fixes yet. Perform these 60-second checks:
If these fail, proceed to the solutions below.
The "hardware information does not match with your dongle" error typically indicates that there's a discrepancy between the expected hardware configuration (or a specific identifier related to the hardware) and what the dongle is reporting or is associated with. This could be due to:
If running Autodata 345 inside a VirtualBox or VMware machine (with USB passthrough for the dongle), take a snapshot before any system changes. You can always roll back to a working state.
If this is a cracked/pirated copy of AutoData 345, the error is intentional — cracks often fail when hardware changes. In that case, there’s no legitimate fix except purchasing a licensed version.
Would you like help identifying the dongle brand (look for branding on the USB key) so you can find the correct driver or reset tool?
Troubleshooting Autodata 3.45: "The hardware information does not match with your dongle"
If you are trying to launch Autodata 3.45 and are met with the error "The hardware information does not match with your dongle," you aren't alone. This is one of the most common hurdles for technicians and DIYers using this specific version of the software.
Essentially, this error means the software's security layer cannot verify that your computer’s hardware ID (HWID) matches the license signature or the physical/virtual dongle provided with the installation. Why Does This Error Occur?
Autodata 3.45 uses an emulation system to mimic an older hardware protection key (a dongle). The "Mismatch" error typically triggers for one of three reasons:
Hardware Changes: You installed the software, but then changed a hardware component (like a Wi-Fi card or motherboard) or updated your BIOS.
Registry Corruption: The Windows Registry entries that store the "Hardware ID" have been altered or deleted.
Incomplete Emulation: The Virtual USB Multikey or the "Sentinels" driver isn't running correctly in the background. Step-by-Step Solutions 1. Run as Administrator
Before diving into technical fixes, ensure you are giving the software full permissions. Right-click the Autodata 3.45 desktop icon. Select Properties > Compatibility. Check the box "Run this program as an administrator." Click Apply and restart the app. 2. Update or Reinstall the Emulator Drivers
The software relies on a virtual driver to "see" the dongle. If this driver is blocked by Windows or failed to start: Open Device Manager. Look for Universal Serial Bus controllers. Less common, but a faulty USB port or
Find Virtual USB MultiKey (it might have a yellow exclamation mark).
Right-click it, select Uninstall device, and restart your PC.
Re-run the install.bat or setup.exe found in the "Crack" or "Emulator" folder of your installation files. 3. Generate a New License Key (HWID Tool)
Since the error is a "mismatch," you may need to re-register the software to your current hardware signature. Navigate to your Autodata installation folder.
Look for a tool usually named GetHWID.exe or License Manager. Run it and copy the unique code it displays.
If your installation package came with a Keygen, paste that code into the generator to create a new .reg file.
Double-click the new .reg file to merge it into your Windows Registry. 4. Disable Antivirus and Windows Defender
Modern antivirus programs often flag the Autodata emulator as a "Trojan" or "Riskware" because it mimics hardware. Temporarily disable Real-time Protection.
Check your Protection History to see if a file named ndas.sys or multikey.sys was quarantined. If so, restore it and add it to your "Exclusions" list. 5. Check Windows Version Compatibility
Autodata 3.45 was designed for older environments. If you are on Windows 10 or 11, the "mismatch" can be caused by Driver Signature Enforcement.
You may need to restart Windows in "Disable Driver Signature Enforcement" mode to allow the virtual dongle to load. Final Tip: The "Date" Trick
Some versions of Autodata 3.45 are time-bombed. If the hardware match fails unexpectedly, try changing your computer’s system date back to 2014 or 2017. If the software opens, you know the issue is a license expiration rather than a hardware fault.
The error "The hardware information does not match with your dongle" in Autodata 3.45 typically occurs when the unique Hardware ID (UID) of your computer doesn't match the one used to generate your license registry file. This often happens after a Windows update, hardware change, or if the initial setup steps were missed. Steps to Resolve the Hardware Mismatch Generate a New UID:
Navigate to your Autodata installation folder (usually C:\ADCDA2) or the "Keygen" folder in your installation package.
Right-click on GetUid-x64 (or GetUid-x86 for 32-bit systems) and select Run as Administrator.
Crucial: If the UID generated is 6400000000, it is invalid. Restart your PC and try again. Create a New License Registry File: Open your Keygen/License generator program.
Paste the last 8 digits of the UID you just generated (do not include the first two digits, which are usually "64").
Generate the new .reg file (often named License.reg or similar). Apply the New Registry Settings: If the above steps fail, the dongle emulation
Double-click the newly generated .reg file and confirm "Yes" to merge it into your Windows Registry.
Go to the RegSettings folder in your installation files and run the specific registry fix for your OS (e.g., RegSettings_x64.reg). Restart the Emulator: Run the Start Emulator (or ndas.exe) as an Administrator.
If you are on Windows 10 or 11, ensure Test Mode is enabled and visible in the bottom-right corner of your desktop. Important Troubleshooting Tips
Regional Settings: Ensure your Windows Regional Settings are set to English (United States). This is a common cause for runtime errors even if the dongle matches.
Run as Admin: Every executable related to the fix (GetUid, Emulator, and the Autodata shortcut) must be run as an Administrator.
Driver Signature: If the error persists, you may need to use DSEO (Driver Signature Enforcement Overrider) to sign the emulator system file (AuDaS0.sys) and restart.
Did these steps successfully generate a new UID for you, or do you still see the 6400000000 error?
Autodata 3.45 Installation Guide | PDF | 64 Bit Computing - Scribd
Introduction
Autodata 3.45 is a popular diagnostic software used in the automotive industry to diagnose and repair vehicles. However, some users have reported encountering an error message stating that "The hardware information does not match with your dongle." This review aims to provide an overview of the issue, possible causes, and potential solutions.
What is Autodata 3.45?
Autodata 3.45 is a comprehensive diagnostic software that provides detailed information on vehicle systems, including engine, transmission, brakes, and more. It is widely used by automotive professionals and technicians to diagnose and repair vehicles efficiently.
The Error Message: "The hardware information does not match with your dongle"
The error message indicates that the software has detected a mismatch between the hardware information of the computer and the dongle (a small device that plugs into the computer's USB port). This dongle is typically used to protect the software from unauthorized use.
Possible Causes of the Error
Based on user reports and forums, the following are possible causes of the error:
Potential Solutions
To resolve the issue, try the following solutions: If the error appears immediately upon reinstallation, your
Conclusion
The "hardware information does not match with your dongle" error in Autodata 3.45 can be frustrating, but it can be resolved by trying the potential solutions outlined above. It is essential to ensure that the dongle is compatible with the software version and that the computer's hardware configuration matches the dongle's requirements. If the issue persists, contacting Autodata's technical support team may provide a more definitive solution.
Rating: 3/5
While Autodata 3.45 is a useful diagnostic software, the error message and potential solutions may cause inconvenience for users. However, with the right troubleshooting steps, the issue can be resolved, and the software can continue to provide valuable diagnostic information for automotive professionals.
The error "the hardware information does not match with your dongle" in Autodata 3.45 typically occurs because the software's license file is tied to a specific hardware ID (UID) that no longer matches your current system. This common issue happens after hardware upgrades, reinstallations, or if the initial license generation was incorrect. How to Fix the Hardware Mismatch Error
To resolve this, you must re-generate a valid license file using your current PC's hardware ID. 1. Retrieve Your Current Hardware ID (UID) Navigate to your Autodata installation or "Keygen" folder.
Open the folder matching your system type: GetUid-x86 (for 32-bit) or GetUid-x64 (for 64-bit).
Right-click the GetUid executable and select Run as Administrator.
Note your code: A window will appear showing an 8-digit (32-bit) or 10-digit (64-bit) code. This is your unique UID.
Tip: If the code is 6400000000, restart your PC and try again, as this is an invalid ID. 2. Generate a New License File
Find the tool named License_builder.exe or a similar .bat file (often called License example.bat) in your "Keygen" folder.
If using a .bat file, right-click it and select Edit. Replace the existing ID with your new UID and save.
Run the file to generate a new registry file (e.g., license_Autodata.reg). 3. Register and Restart the Emulator
Double-click the newly generated .reg file and click Yes to import the settings into your Windows registry. Restart your computer.
Open the Emulator (often found in C:\ADCDA2\ or through the start menu under "nodongle.biz") and ensure it is running with a "green light" or active status. Troubleshooting Tips Creating Autodata License Guide | PDF | Computers - Scribd
This is a common error encountered when trying to run legacy diagnostic software like Autodata 3.45 on modern versions of Windows.
Here is a comprehensive troubleshooting guide to resolve the "Hardware information does not match with your dongle" error.
Sometimes the software retains old hardware data in the Windows Registry that conflicts with your current setup.