Press the [ON/OFF] or [POWER] key. The display will run a segment test (all lights flash). After 3-5 seconds, the scale should display 0.000 kg (or your configured unit). If you see an error code, refer to Chapter 6.
Detailed programming may require a service manual – these are common steps.
Finally, the manual includes crucial safety and legal information. For businesses selling by weight, the scale must display the “lb” or “kg” symbol and show a valid certification seal (e.g., NTEP in the U.S.). The manual instructs users never to modify internal components, as that voids legal compliance. It also warns against exceeding the maximum capacity—even briefly—as this can permanently damage the load cell.
The Digi SM 5000 often includes built-in memory for pricing or counting.
DIGI SM-5000 scale user manual is an essential resource for managing a high-precision PC-based weighing system. Reviewers and industry experts highlight the scale's role in streamlining high-volume packaging and retail environments through its integrated printing and labeling capabilities. Key Content of the Manual
The manual and related documentation (often grouped with the SM-5500 series ) provide detailed instructions for: PLU Management
: Steps for creating new Price Look-Up (PLU) codes, including entering item names, unit prices, and selecting barcode types. Label Customization
: Instructions on adding secondary information like storage directions, product of origin, and use-by dates to labels. System Setup & Connectivity
: Guidance on integrating the scale with printers and systems via connections. Calibration & Maintenance
: Procedures for regular calibration and software-based adjustments to maintain precision (up to Troubleshooting
: Common solutions for errors like "Disk Full" or label alignment issues. Performance Highlights
Users frequently praise the scale for its efficiency, which is often detailed in technical specifications: High-Speed Printing : Capable of printing labels at speeds up to 150mm/second to eliminate checkout or packaging lags. Intuitive Interface 12.1-inch color touch display
is noted for its ease of use, allowing operators to browse products or navigate PLUs without eye strain. Smart Features
: Includes visual and audio guidance to assist users through weighing steps, reducing the need for staff supervision. DIGI (TERAOKA) Professional Verdict
The DIGI SM-5000 is regarded as a durable, "well-designed product" that delivers consistent results for businesses requiring high-throughput labeling and shipping. For those needing a copy of the manual, it is often available on professional documentation sites like The Checkout Tech PDF download link for the SM-5000 manual? SM-5000BSα | Retail - DIGI (TERAOKA)
DIGI SM-5000 is a PC-based system scale widely recognized for its high throughput and intuitive interface in retail and industrial environments. The user manual outlines a sophisticated device that balances high-speed performance with modern digital features. Core Capabilities & Hardware
Intuitive Interface: Features a 12.1" full-color touch display designed for effortless product browsing and fast access to PLUs (Price Look-Ups).
High-Speed Printing: The internal printer reaches speeds up to 150mm/second, significantly reducing customer wait times during peak hours. digi sm 5000 scale user manual
Precision: Offers high accuracy with measurements down to ±0.1g, making it suitable for both lightweight labels and heavy-duty shipping.
Flexible Connectivity: Standard interfaces include RS232, Ethernet (10/100 Base T), and USB, allowing it to integrate with external systems, cash drawers, or additional keyboards. Operational Highlights
Self-Service Modes: The manual details visual and audio prompts to guide customers, minimizing the need for staff intervention.
Smart Features: Includes a "Smart Touch" function that displays the most frequently selected PLUs, which is particularly useful for seasonal or promotional sales.
Pre-pack Mode: In this mode, the scale automatically prints labels as soon as an item is placed on the load cell and the weight stabilizes, streamlining high-volume packaging.
Linerless Printing Option: Some configurations support linerless labels, which can reduce waste and environmental impact. Maintenance & Troubleshooting
The user manual and technical documents highlight several self-management tools: SM-5000BSα | Retail | DIGI Canada
for easy product browsing and fast access to Price Look-Up (PLU) codes. High-Speed Printing : Delivers label printing at speeds up to to reduce customer wait times. Connectivity : Integrated with Ethernet (standard) and optional Wireless LAN
(IEEE 802.11b/g) for syncing price and product data with backend servers. Initial Setup
: Requires driver installation on a connected computer and calibration to ensure weight accuracy. DIGI (TERAOKA) Essential Operational Steps Creating a New PLU Identify an unused PLU number from the list. Enter the number and press the button; select "Yes" to create the item. Input the item name using the on-screen keypad and set the Unit Price (typically weight per kg/lb).
Configure secondary info like storage instructions, barcode type, and use-by dates in the "Label" field. Label Loading Remove the old paper roll and insert the new one. Ensure the paper slips the red adjuster and is not tucked under the bar. The system can be programmed to send email alerts when labels are running low. DIGI (TERAOKA) Troubleshooting and Maintenance SM-5000BSα | Retail - DIGI (TERAOKA)
The DIGI SM-5000 is a high-performance PC-based system scale designed for retail environments, offering high-speed printing and intuitive operation through a large touchscreen interface. This guide outlines the essential steps for setup, operation, and maintenance based on technical specifications and user documentation. Core Features of the SM-5000
High-Speed Printing: Capable of printing at speeds up to 150mm/second, which significantly reduces customer wait times.
Intuitive Interface: Features a 12.1" full-color touch display (standard on many models) with visual and audio guidance to assist both staff and self-service customers.
Flexible Connectivity: Includes standard interfaces like Ethernet (10/100 Base T), USB 2.0 (4 ports), and RS232C, with optional Wireless LAN (IEEE 802.11b/g) available.
Advanced Diagnostics: Built-in self-service diagnostics can be programmed to send email alerts when labels are low or a change is required. Initial Setup and Installation
To get your scale operational, follow these general steps derived from DIGI technical guides : Press the [ON/OFF] or [POWER] key
Placement: Ensure the scale is on a flat, stable surface. Use the adjustable feet to level the unit, checking the built-in level bubble if applicable.
Power On: Connect the scale to a power source (AC 100V/220V) and press the power button. Wait for the display to stabilize and show the zero weight reading. Loading Labels: Open the front label door or pull out the cassette.
Place the label roll on the spindle. For traditional labels, thread the backing paper through the rollers and secure it to the take-up reel.
For linerless models, pull the tape between the guide posts and close the door until it clicks.
Network Configuration: If integrating with a POS system, access the network settings to assign an IP address via the Menu. Daily Operation Guide DPS-5000e | Retail | DIGI America
Table_title: Specification Table_content: header: | Model | | DPS-5000e | | row: | Model: Dimension W x D x H (mm) | : DPS-5000e | DIGI (TERAOKA) SM-5000BSα | Retail - DIGI (TERAOKA)
The DIGI SM-5000 (specifically the SM-5000BSα) is a PC-based self-service scale designed for intuitive retail use, featuring a 12.1-inch color touch display and high-speed printing. Core Operation Guide
The scale is designed for a three-step self-service process: Tap: Select the item icon (PLU) on the touch display. Weigh: Place the item on the weighing platter.
Print: The scale prints the label to be pasted onto the bag. Key Features & Maintenance
Intuitive Interface: Visual and audio prompts guide customers through each step, reducing the need for staff assistance.
High-Speed Printing: Capable of printing at speeds up to 150mm/second to minimize customer wait times.
Smart Alerts: Users can program the scale to send email alerts when labels are running low.
Hi-Touch Retrieval: Includes a function for fast PLU retrieval using remote preset keys, eliminating the need to memorize numbers.
Diagnostics: Built-in self-diagnostics help monitor system health and maintenance needs. Programming and Setup
Accessing Menus: Typically accessed by pressing specific button sequences (e.g., [Rezero] + [8][7][1][5] is often used for calibration in related SM-series models).
Network Sync: Database updates from a central server are automatically sent to the scale to keep pricing in sync with checkouts.
Advanced Options: Available upgrades include wireless LAN, remote displays for advertising, and built-in barcode scanners. Detailed programming may require a service manual –
For detailed technical procedures, you can refer to the SM-5000BS Service Manual (PDF) or the DIGI Retail Support page for product specifications. SM-5000BSα | Retail - DIGI (TERAOKA)
The DIGI SM-5000 is a high-performance PC-based scale system designed for modern retail environments, offering a mix of precise weighing, high-speed printing, and a vivid touch-screen interface. This article provides a comprehensive overview based on official service and operation guidelines to help you master the setup, programming, and maintenance of your unit. Core Features of the SM-5000 Series
The SM-5000 is more than just a scale; it is an interactive kiosk and labeling station.
Vivid Touch Display: Features a large 12.1" full-color TFT touch screen that supports product images, reducing operator eye strain and speeding up item selection.
High-Speed Printing: Delivers crisp labels at speeds up to 150mm/sec, with options for linerless printing to reduce environmental waste.
Integrated Diagnostics: Includes self-diagnostic tools that can send email alerts when labels are low, helping to minimize downtime.
Flexible Connectivity: Supports USB, RS232, and wireless LAN (IEEE 802.11b/g) for seamless integration with store networks and POS systems. Initial Setup & Network Configuration
Proper installation ensures accuracy and data synchronization with your server.
Leveling: Adjust the four feet of the scale to ensure the unit is perfectly level, which is critical for high-precision ±0.1g accuracy. Scale IP Address:
Navigate to Registration mode and select [MENU] -> [MAINTENANCE].
Enter the IP Address, Net Mask, Gateway, and DNS settings provided by your IT department. Touch [SAVE] and confirm with [YES] to apply changes.
Wireless Setup: If using the wireless option, enter Service Advance mode, touch [RF BRIDGE], and configure the ESSID and WEP security keys. PLU Programming and Management
Managing Price Look-Up (PLU) data is central to daily operations. Digi Sm 5000 Scale User Manual |best|
Digi / Rice Lake provides official manuals in PDF format.
Search for: “Digi SM‑5000 operation manual” or go to:
➡ Rice Lake Weighing Systems – Manuals
When looking, use exact model: SM‑5000 (some variants: SM‑5000‑P, SM‑5000‑S, SM‑5000‑PLU).
Need more help?
Contact your local Digi dealer or Rice Lake technical support with your scale’s serial number (found on the bottom label).
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