Title: Saved my printer – easy free download & install
Reviewer: Mike T. (Verified hobbyist)
Review: My Epson R290 suddenly stopped working with the "service required" error (waste ink pad counter full). I thought the printer was dead, but then I found the free adjustment program online.
Download & install experience:
How I got it working:
Pros:
Cons (minor):
Final verdict: If you have an Epson R290 with a "parts/service required" error, don't throw the printer away. This free adjustment program is a lifesaver. Just follow a YouTube guide for the service mode buttons.
Highly recommended.
| Error Code | Meaning | Solution |
| :--- | :--- | :--- |
| 0x69 | Counter overflow | Run the reset again, ensure both pads are selected. |
| Communication Error 0x01 | USB timing mismatch | Use a USB 2.0 port (not 3.0). Disable USB selective suspend in Power Options. |
| Program crashes on “Initialization” | Missing DLL file | Download mscomctl.ocx and COMDLG32.OCX, register them via regsvr32. |
| Buttons are invisible | Windows scaling issue | Right-click AdjProg.exe > Properties > Compatibility > Change high DPI settings > Override high DPI scaling (Application). |
Yes, legitimate community-patched versions are entirely free. No one should charge you for a reset. If a website asks for a credit card to “unlock the R290 tool,” close the tab.
What “fixed” really means:
The original 2008 program would stop working after 2020 (date-locked). A fixed version has the time check hex-edited out (74 0E changed to EB 0E in the binary). It also includes the USB retry logic that Epson omitted.
Resetting the counter without physically checking the waste ink pads is risky. After 3 resets, the pads will be physically soaked. Ink will eventually leak out the bottom vents, ruining your electronics. epson r290 adjustment program fixed free download install
The pro tip: After resetting via the adjustment program, open the printer case (6 screws under the stickers) and place a folded paper towel under the pad assembly. Replace the pads with aquarium filter foam if you do a 4th reset.
The authentic working version is typically named: R290_Adjustment_Program.rar or Epson R289 Service Program.rar (the R290 uses the R289 driver internally).
While the specifics can vary, the general steps to download and install the Epson R290 Adjustment Program are as follows: