The Globalia Portal Empleados Formación is the official Learning Management System (LMS) designed exclusively for Globalia Group staff. Unlike general external platforms, this portal is deeply integrated with the company’s HR and operational systems. Its primary goal is to ensure that all employees—whether they work in a call center, on an airport ramp, or in a corporate office—have access to role-specific training.
The portal is more than just a library of PDFs; it is an interactive environment offering video modules, quizzes, live webinars, and certification tracking. It covers mandatory compliance topics (safety, data protection) as well as career development (leadership, language skills, sales techniques). globalia portal empleados formacion
Access varies slightly depending on your specific Globalia subsidiary, but the general protocol remains consistent. The Globalia Portal Empleados Formación is the official
Despite the portal's robust design, problems occur. Here are the most frequent issues and their solutions: The portal is more than just a library
| Problem | Likely Cause | Solution | | :--- | :--- | :--- | | "Usuario o contraseña incorrectos" | Caps Lock on, or password expired. | Passwords expire every 90 days. Click "Olvidé mi contraseña." The reset link goes to your corporate email. | | Course video won't load | Browser cache or missing plugin. | Use Chrome or Edge. Clear cache. Ensure cookies are enabled. | | No courses visible | New employee; HR hasn't assigned a learning path yet. | Contact your direct supervisor or the HR Business Partner. | | Certificate not generating | Browser pop-up blocker. | Disable pop-up blocker temporarily. Check "Downloads" folder for PDF. | | 2FA code not received | Wrong mobile number on file. | Call the Globalia IT Helpdesk (internal extension 5555 or 900xxxxx). |
It is the centralized training hub for all Globalia employees across its subsidiaries: airline crews (Air Europa), travel agencies (Halcón Viajes), tour operators (Travelplan), and ground services (Groundforce). Accessible via the official employee intranet (portalempleados.globalia.com), the training section allows staff to:
Given that many Globalia employees are on the move (pilots, airport staff, travel advisors), the portal is optimized for smartphones and tablets. Offline mode allows downloading materials for flights or remote locations with poor connectivity.