Globalscape Manuals -
| Manual Title | Content Focus | |--------------|----------------| | EFT Server Administrator Guide | Installation, configuration, user/group management, security policies, event rules, auditing | | EFT Server User Guide | Web Transfer Client, mobile access, file operations, sharing, favorites | | EFT Server COM API Guide | Scripting and automation via COM objects | | EFT Server REST API Guide | Modern RESTful API control (newer versions) | | DMZ Gateway Guide | Secure edge configuration for EFT behind firewalls | | High Availability Guide | Clustering, failover, load balancing |
| Gap | Solution | |------|----------| | Real-world scripting examples | Globalscape Knowledge Base (e.g., “COM API PowerShell examples”) | | Version-specific changes | Release notes (always check your version’s “What’s New”) | | Advanced troubleshooting | Globalscape Support Portal & community forums | | Legacy versions (v6, v7) | Archived docs via MyGlobalscape or contacting support |
Target Audience: Developers & Automation Specialists globalscape manuals
Globalscape EFT is not just a GUI tool; it is an automation engine. The API manuals allow you to integrate EFT with ticketing systems (ServiceNow, Jira) or SIEM tools (Splunk, QRadar).
As of 2025, Globalscape has been increasingly moving toward unified help systems. Rather than separate PDFs, newer versions of EFT utilize a WebHelp platform that combines the Admin Guide, API Guide, and Release Notes into a single searchable web interface. | Gap | Solution | |------|----------| | Real-world
Furthermore, with the rise of AI, Globalscape is experimenting with "Smart Manuals" inside the admin console. You can currently type natural language queries like "How do I set up a chroot jail for SFTP users?" and the embedded help will fetch the exact paragraph from the manual using semantic search.
Globalscape, a leader in managed file transfer (MFT) solutions, is best known for its flagship product, Enhanced File Transfer (EFT). For administrators and developers, the "manuals" are not just single booklets, but a vast ecosystem of documentation known as the EFT Help Files. configuring high availability
Whether you are installing a new instance of EFT, configuring high availability, or writing scripts for automation, understanding how to use these manuals is critical. Below is a breakdown of the core manuals available and how to utilize them effectively.
