Status: Stable Release Deployment Tier: Production
Even robust hardware has issues. Here are solutions to the top 3 support tickets for the Kiosk V102. kiosk v102
Issue 1: Touch screen unresponsive after 48 hours of uptime. Issue 2: Receipt printer "Paper Out" error when
Issue 2: Receipt printer "Paper Out" error when paper is loaded. Issue 3: Screen flicker under fluorescent lights
Issue 3: Screen flicker under fluorescent lights.
| Issue | Probable Cause | Solution |
| :--- | :--- | :--- |
| "Server Unreachable" Error | DNS failure or firewall block | Verify port 443 is open. Check that ServerURL in config is correct. |
| Touch Offset (Press doesn't match location) | Display resolution changed | Re-calibrate touch in System Settings > Display. Ensure screen is native resolution. |
| Screen Frozen on Attract Loop | Memory leak in previous session | Hard reboot device. Ensure "Auto-Restart Daily" is scheduled in maintenance settings. |
McDonald's and Subway franchisees are moving to the V102 for self-ordering. The 450-nit screen is readable even with greasy fingers, and the IP54 rating means spilled soda won't kill the unit. The 8GB RAM handles complex "upsell" AI algorithms in real time.