Rakez 360 - Login

Once the OTP is verified, you will be redirected to your personalized RAKEZ 360 dashboard. Here you can see your active licenses, visa quotas, and pending transactions.

| Issue | Likely Cause | Solution | |-------|--------------|----------| | 鈥淚nvalid username or password鈥� | Wrong credentials, caps lock, or expired password | Reset password via 鈥淔orgot Password.鈥� Contact RAKEZ support if locked. | | Account locked | Multiple failed attempts | Wait 15鈥�30 minutes or contact RAKEZ helpdesk. | | No password reset email | Spam filter, wrong email, or system delay | Check spam/junk folder. Verify email with RAKEZ. Wait 5鈥�10 mins. | | Browser compatibility | Using outdated browser or unsupported browser | Use latest Chrome, Edge, or Firefox. Clear cache/cookies. | | 2FA not received | Mobile number not updated or network issue | Check registered number. Use backup code if available. |

On the login page, you will see two primary fields:

Important for new companies: When you first incorporate with RAKEZ, you do not automatically have a password. The primary contact (usually the shareholder or manager) will receive a Welcome Email containing a temporary link to set up your password. Do not ignore this email鈥攊t often lands in spam folders.

The RAKEZ 360 login is a critical, secure gateway for any business entity registered in Ras Al Khaimah Economic Zone. Understanding its features, troubleshooting common issues, and following security best practices ensures smooth digital administration of company, visa, and financial matters. Users should always use the official URL, enable 2FA, and contact RAKEZ support for persistent login failures.

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Managing your business in the Ras Al Khaimah Economic Zone (RAKEZ)

is designed to be seamless through the Portal 360. This digital platform allows you to handle licensing, visas, and renewals 24/7 without needing to visit a physical office. Getting Started with RAKEZ Portal 360

If you are a new business owner or haven't registered for the portal yet, follow these steps to secure your RAKEZ 360 login credentials:

Download the Undertaking Letter: Access the "Undertaking Letter for Credentials Form" from the Portal 360 page . rakez 360 login

Verify Information: Ensure you include your company鈥檚 official email address. The form must be signed by the manager or shareholder listed on the license and stamped with the company seal.

Submit and Receive: Email a scanned copy of the completed form to customerservice@rakez.com. Once processed, RAKEZ will send your username and password via email. Key Services Available via Portal 360

Once logged in, you can manage nearly every aspect of your UAE business:

Visa Management: Apply for entry permits, book medical tests, and process Emirates ID applications.

Licensing: Renew your business license or apply for additional government approvals.

Compliance & Tax: Monitor VAT registration status and access expert advisory services.

Facility Services: View and lease warehouse spaces or office facilities. Accessing the Login Page

You can access the secure portal directly through the RAKEZ E-Portal . The site also offers integration with UAE PASS, providing a single trusted digital identity for citizens and residents to access various government services.

Need Help?If you experience technical issues or forget your password, you can contact RAKEZ support at 800 RAKEZ (72539) or email mazeed@rakez.com. Once the OTP is verified, you will be

To log in to the RAKEZ Portal 360 (formerly often referred to as RAKEZ 360), you can use the official RAKEZ Login Page to access your business services 24/7. Login Options Username & Password : Enter your registered credentials directly on the RAKEZ Portal : You can log in using your for a secure, single digital identity. Agent Portal

: If you are a registered partner or agent, use the dedicated Agent Portal Login How to Register (If You Don't Have an Account)

If you are a new client and need to set up your Portal 360 access, follow these steps: Download the Form

: Get the "Undertaking Letter for Credentials" form from the RAKEZ website Complete & Sign

: Fill out the form with your official company email, then have it signed and stamped by the company shareholder or manager. Email Submission : Send a scanned copy of the signed form to customerservice@rakez.com Receive Credentials

: Once verified, RAKEZ will email you your username and password. Available Services on Portal 360

Once logged in, you can manage almost all aspects of your business remotely: Portal360 - RAKEZ

The RAKEZ Portal 360 login is the gateway to a 24/7 digital "command center" for business owners operating within the Ras Al Khaimah Economic Zone (RAKEZ). It is designed to remove the need for physical visits by centralizing administrative tasks like licensing, visa applications, and payments into a single online dashboard. Key Features of Portal 360

Unified Digital Identity: Users can log in using UAE PASS, which integrates national digital signatures. This allows you to legally sign official documents, such as a Memorandum of Association, remotely. Important for new companies: When you first incorporate

Comprehensive Service Access: From the Portal360 platform, you can submit business setup applications, renew licenses, and track the status of service requests in real-time.

Financial Management: The portal includes an E-Wallet that can be topped up via credit cards, Apple Pay, bank transfers, or even cash at Al Ansari Exchange branches.

Integrated Business Support: It serves as a one-stop shop for value-added services, including Zoho software credits and Amazon seller onboarding support. Accessing RAKEZ Services

While the portal is the primary digital tool, RAKEZ maintains several physical hubs for specialized needs like biometrics or industrial operations: Portal360 - RAKEZ

Here鈥檚 a useful feature idea for the RAKEZ 360 login portal, aimed at improving user experience and operational efficiency for businesses in Ras Al Khaimah Economic Zone:

If you have tried password resets, cleared your cache, and verified your OTP number but still cannot access RAKEZ 360, you need to escalate the issue.

Option A: RAKEZ Contact Center Call the official RAKEZ customer happiness center: +971 7 204 1111. Tip: Have your license number ready. The agent will ask for a verbal password (pre-set during incorporation) or ask security questions.

Option B: Service Center Visit If phone support fails, visit the RAKEZ Head Office in Al Jazeera Al Hamra, Ras Al Khaimah, or their service center in Dubai (Airport Freezone). Bring your original Emirates ID and trade license copy. The IT team can manually reset your 2FA device binding.

If you already have a registered company or an ongoing application, follow these steps:

1. User visits rakez360.ae 鈫� clicks 鈥淟ogin鈥�
2. Chooses login method:
   - Email & password
   - UAE PASS
   - SSO (company Microsoft/Google)
3. If 2FA enabled 鈫� enter OTP
4. System validates role & permissions
5. Redirects to personalized dashboard
   (No separate login for each module)