Same Serial | Number Found On Another Coldfusion Serverthe Server May Be Out Of Compliance Fixed

| Step | Action | |------|--------| | 1 | Identify all servers with same serial | | 2 | Choose the primary license holder | | 3 | Deactivate extra servers | | 4 | Reactivate main server | | 5 | Clear license cache if necessary | | 6 | Test compliance and functionality | | 7 | Implement prevention measures |

Set up a daily ping to the ColdFusion Administrator API to check license status: | Step | Action | |------|--------| | 1

https://yourserver/CFIDE/administrator/license.cfc?method=getStatus

Alert if status ≠ "Compliant".

Some versions maintain a local cache of licensing responses. To force a clean check: Set up a daily ping to the ColdFusion

  • Restart ColdFusion.
  • Repeat Step 4 (Re-validate).

    • Once the duplicate is removed elsewhere: Alert if status ≠ "Compliant"

  • Restart ColdFusion service:

    # Windows
net stop ColdFusionApplicationService
net start ColdFusionApplicationService

    If the primary server continues to show the error after deactivating others, reset its licensing cache:
  • Restart ColdFusion.
  • Re-enter your valid serial number in the Administrator.