Running an agent that is three or more versions behind the console often triggers timeout errors due to API mismatches. SentinelOne recommends staying within N-2 (current version minus two releases).
Check if console certificate is trusted by the endpoint: sentinelone error 2008
For Linux agents, update CA certs:
sudo update-ca-certificates
Now, let's get to the solutions. Execute these in order—from least intrusive to most aggressive. Running an agent that is three or more
Allow outbound HTTPS (TCP/443) from endpoints to the SentinelOne management IP/hostname. Some deployments also require: Check if console certificate is trusted by the endpoint: