Unable To Obtain License - 5677 . License Request For
If you are writing documentation for your team regarding this error, use the format below:
# Check time difference
ntpdate -q <timeserver>
# Force sync (Linux)
timedatectl set-ntp true
# Linux/macOS
cat /opt/licenses/license.dat | grep 5677
# Windows
type C:\licenses\license.dat | find "5677"
Check for EXPIRED=dd-mmm-yyyy or HOSTID=ANY mismatches. Unable To Obtain License 5677 . License Request For
Your computer stores temporary license tokens. If this cache becomes corrupted, the software thinks it already has a license, tries to renew it, fails, and throws a 5677. If you are writing documentation for your team
# Check if license server is reachable on the expected port (e.g., 27000-27009)
telnet <license_server_host> 27000
# Use lmreread or lmstat to view license usage
lmstat -a -c <port>@<server>
Prepare the following before opening a ticket: # Check time difference ntpdate -q <timeserver> #
If you are the license administrator, open the .lic file in a text editor. Look for lines like:
SERVER this_host 001122334455 27000
VENDOR vendor_name
FEATURE my_software vendor_name 2024.0 01-jan-2025 10 SIGN=1234567890
Common mistakes: